Booking is made more than 30 days prior to check-in date: a 50% deposit of total value is required upon confirmation. The balance must be paid at least 30 days prior to check-in date.
Booking is made less than 30 days prior to check-in date: 100% of total value is required upon confirmation.
Payment method: by bank transfer or by credit card via PayPal
Bank name: Australia Commonwealth Bank
Beneficiary name: ATA Holidays
BSB: 062140 Account number: 11448437
Reference: Booking code/Guest name (must be mentioned in transaction)
Payment by credit card will incur the following transaction fee:
Visa/Master: 2,5% of total value
Amex: 3% of total value
Client/remitting party must cover their own bank charges.
Booking will be cancelled if payments are not received on due date(s).
Cancellations or amendments must be informed in writing. E-mail cancellation or booking amendments are only effective once re-confirmed by ATA Holidays. We strongly recommend you to purchase travel insurances to cover cancellation cost if any. Should you have to cancel or amend, the following terms will apply:
More than 30 days: admin fee of A$60/room
From 15 to 30 days: 25% of total value
From 8 to 14 days: 50% of total value
Within 7 days or no show: 100% of total value
Peak Season (20 DEC - 10 JAN):
More than 45 days: admin fee of A$60/room
From 31 to 45 days: 25% of total value
From 15 to 30 days: 50% of total value
Within 14 days or no show: 100% of total value
Certain special offers may be non-refundable/non-amendable. These will be advised to you at the time of booking. Refund can take up to 45 days after cancellation date.