PAYMENT
Booking is made more than 30 days prior to check-in date: a 30% deposit of total value is required upon confirmation. The balance must be paid at least 30 days prior to check-in date.
Booking is made for holiday season or less than 30 days prior to check-in date for normal season: 100% of total value is required upon confirmation.
Payment method: by bank transfer or by credit card
Payment by credit card will incur the following transaction fee: Visa/Master: 2,5% Amex: 3% of total value
Client/remitting party must cover their own bank charges.
Booking will be cancelled if payments are not received on due date(s).
CANCELLATION/AMENDEMENT
Cancellations or amendments must be informed in writing. E-mail cancellation or booking amendments are only effective once re-confirmed by ATA Holidays. We strongly recommend you to purchase travel insurances to cover cancellation cost if any. Should you have to cancel or amend, the following terms will apply:
Normal Season 12OCT20-31MAR21
- Admin fee of $30 per booking will be charged for bookings cancelled 15 days or more prior to travel.
- 1 night cancellation fee will be charged for bookings cancelled or amended 14 days or less prior to travel or in the event a no-show.
High Season 13DEC20-27JAN21:
- Admin fee of $30 per booking will be charged for bookings cancelled 31 days or more prior to travel.
- 1 night cancellation fee will be charged for bookings cancelled or amended 30 days or less prior to travel or in the event a no-show.
Certain special offers may be non-refundable/non-amendable. These will be advised to you at the time of booking. Refund can take up to 45 days after cancellation date.
